FAQs
General FAQs
What is a professional organiser?
A professional organiser helps individuals or businesses create order and manage clutter in their homes or workspace. I assess your needs, set organising goals, and implement systems that promote efficiency and ease of use in your everyday life.
What types of spaces do you organise?
I organise a wide range of spaces including homes, offices, wardrobes, kitchens, garages, lofts, playrooms, and more. I tailor my services to meet your specific needs.
Do I need to buy anything before you arrive?
Not necessarily. I’ll start by using what you already have. If additional storage solutions or organising products are needed, I’ll suggest options that suit your space and budget.
How long does it take to organise a space?
The time it takes varies depending on the size of the space and the amount of organising needed. A single room can take anywhere from a few hours to a full day, while larger projects, like an entire home, may take multiple sessions.
Will I have to throw everything away?
No, it’s not about throwing things away unless that’s part of your goal. I’ll work with you to declutter and decide what to keep, donate, or discard based on what’s important to you.
What should I do before you arrive?
You don't have to do much in advance! Just identify areas you'd like help with, and I’ll handle the rest. If there are personal or sensitive items you want to address privately, feel free to let me know.
Will my space stay organised after you’re done?
I implement sustainable systems designed to help you maintain order over time. I'll also provide tips and strategies to help you keep your space organised in the future (as long as you continue to implement them).
Do you provide cleaning services?
My focus is on organising, not cleaning. However, I do wipe down and clean surfaces as I go. I can arrange for cleaning services to be done before or after our organising session if needed.
How do I know if I need a professional organizer?
If you’re feeling overwhelmed by clutter, unable to find things when you need them, or just want to create a more efficient, streamlined space, a professional organiser can help.
Do you work with hoarders?
Yes, I work with clients who have hoarding tendencies. However, hoarding situations can be sensitive, so I approach these projects with care and provide additional support as needed.
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Pricing and Logistics FAQs
How much do your services cost?
Pricing varies based on the scope of the project, the time it will take, and any additional services you require. I offer free consultations to assess your needs and provide a quote. Please see service & pricing section for package pricing.
Do you offer virtual organising services?
Yes, I offer virtual organising sessions via video calls, where I guide you through the process and help you organise your space on your own.
How do I book a session?
You can book a session by contacting me directly through my website, phone, or email. I’ll arrange a consultation to discuss your needs and schedule a time that works for you. I will at this point send you my T&Cs to sign before we start.
What is your cancellation policy?
I ask for at least 48 hours’ notice if you need to cancel or reschedule. Cancellations made after that may be subject to a fee.
Do you offer any package deals?
Yes, I offer discounts for multi-session packages or larger projects. Contact me for more details on available packages.
Is my information and privacy protected?
Absolutely. I respect your privacy and confidentiality. I never share any details about your space or belongings without your permission.
Do you offer gift certificates?
Yes, organising services make great gifts, (especial for new and expectant parents, home owners or a house warming gift)! I offer gift certificates for all our services, which can be customised for the recipient’s needs.
Special Situations FAQs
Can you help me move or downsize?
Yes, I offer move management services, including packing, unpacking, and organising your new home. I also help with downsizing by guiding you through decluttering and organising.
I have a lot of sentimental items. Can you help me organise them?
I understand that sentimental items can be difficult to part with. I’ll help you find ways to honor and store these items without causing clutter, and I’ll never pressure you to let go of things you want to keep.
Do you work with families or kids?
Absolutely, I specialize in organising for families and children, I have worked in childcare for over 15 years prior to starting Simplify Our Space. I can help create child-friendly systems that are easy for kids to follow and maintain. If you would like to involve your children I will do so in an fun and engaging way which will see more lasting results.
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